For Operations
AI for operations, for people who keep things running
Operations work is full of documents nobody wants to write and data nobody has time to read. AI turns both from an afternoon into a few minutes.
Start here
Find the real themes in a pile of customer feedback
15 minutes · Your feedback as a list or spreadsheet export, and any AI assistant
Customer feedback reaches me in every shape: survey answers, call notes, support threads. Reading all of it properly never fits in the week. This is how I find the pattern, with the evidence attached.
Here are [NUMBER] pieces of customer feedback, one per line: [PASTE THE FEEDBACK] Group them into themes. For each theme give: - A clear name for the theme - How many pieces of feedback mention it - Whether it is mostly positive, negative or mixed - One or two quotes copied exactly from the feedback Sort themes from most to least common. Put anything that fits no theme in an "Other" group rather than forcing it in.
Every playbook for Operations
Find the real themes in a pile of customer feedback
The top themes in your feedback, how often each came up, and a real quote for each.
Turn a messy process into a clear step-by-step guide
A numbered, one-action-per-step guide someone new could follow on their own.
Write a weekly status update in 10 minutes
A short update that says what moved, what is blocked, and what you need from whom.
Turn meeting notes into decisions and action items
A short list of what was decided, who owns each action, and what was left open.
Write a scope of work that stops scope creep
A clear scope listing what is included, what is not, and how extra requests are handled.
Starter kit
Three tools worth having
Start with any free AI assistant. Add these once a task becomes weekly.
Tally.so
Collecting sign-ups, feedback and client details in a clean list. Free for unlimited forms and responses. Pro $24 a month.
Todoist
Keeping every task in one list you actually trust. Free plan. Pro $5 a month, billed yearly.
Reclaim.ai
Protecting time for your own work on a busy calendar. Free Lite plan. Starter $12 per seat a month.
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